About Us
Who We Are
Our Mission
Our mission is to empower automotive consumers by providing them with the resources needed to make informed decisions. We strive to protect our clients from unfair practices, misdiagnosed vehicle issues and overlooked issues by sellers and repair shops, ensuring transparency and trust within the automotive industry. Through advocacy, education, and support, we are committed to enhancing the overall automotive experience for every consumer.
Why Choose Us
Your protection comes first.
At Automotive Consumer Protection Services, we’re not just inspecting vehicles — we’re protecting people. As a locally owned and operated business, we take pride in helping our community make smarter, safer automotive decisions.
We work for you — not the dealership or repair shop.
Our mission is to protect consumers from costly mistakes and dishonest practices. Whether you’re buying a used car or verifying repair shop recommendations, our unbiased inspections give you the confidence to make informed decisions.
Experience you can trust.
With years of hands-on automotive experience, we know exactly where problems hide and how to spot them before they cost you thousands. Our detailed reports are clear, honest, and easy to understand — no confusing jargon, just the facts you need.
Our Services
What We Offer
01
Vehicle Pre-Purchase Inspections
Know what you’re buying before you buy it.
A vehicle can look great on the outside and still hide expensive problems underneath. Our Pre-Purchase Inspection gives you the full picture before you commit — saving you from costly surprises and regret down the road.
What we do:
We perform a comprehensive, multi-point inspection covering the engine, transmission, suspension, brakes, tires, electronics, body condition, and more. We also scan for hidden warning codes and signs of previous damage or poor repairs.
What you get:
You’ll receive a detailed digital report with photos and notes on the vehicle’s true condition — all explained in plain language. We highlight what’s good, what needs attention, and what could become a major issue later.
Why it matters:
Dealers and private sellers don’t always tell the whole story. With ACP on your side, you’ll have independent, expert insight so you can negotiate confidently or walk away knowing you made the right call.
02
Mechanical Inspections
Accurate, unbiased inspections that protect your company and your customers.
At Automotive Consumer Protection Services, we help warranty providers verify the validity of repair claims through independent, professional inspections. Our goal is to ensure repair facilities are honest, repairs are necessary, and your company only pays for legitimate claims.
What we do:
We perform a comprehensive mechanical evaluation focused on the reported concern. Our inspectors verify the failure, diagnose the root cause, and assess whether the repair recommendation is accurate and justified. All inspections include diagnostic scanning, photos, and detailed technician notes.
What you get:
A thorough, unbiased inspection report designed for warranty review. Each report includes condition verification, repair justification analysis, and supporting photos to assist in claim approval or denial decisions.
03
Arbitration Inspections
Independent inspections for fair and accurate dispute resolution.
When there’s a disagreement between a customer, dealer, or repair facility, our Arbitration Inspection provides the unbiased facts needed to reach a fair outcome. We serve both consumers and companies by delivering clear, evidence-based reports that take emotion and opinion out of the equation.
What we do:
We perform a neutral, third-party inspection to verify the facts surrounding a disputed mechanical issue, vehicle condition, or prior repair. Our process includes diagnostic scanning, visual inspection, and documentation of findings with high-quality photos and professional analysis.
What you get:
A detailed arbitration report outlining verified findings, probable causes, and supporting evidence. Each report is written in clear, professional language suitable for arbitration hearings, legal reviews, or customer resolution processes.
Why it matters:
Disputes can get messy — but facts don’t lie. Our independent inspections provide the clarity both sides need to resolve issues quickly and fairly, protecting your reputation and helping maintain trust between consumers, dealers, and repair facilities.
04
Pre and/or Post Repair Service Inspections
Make sure the repairs you’re paying for are the repairs you’re getting.
When your vehicle needs work, it’s hard to know if the diagnosis is right or if the job was done properly. Our Pre and Post Repair Inspections protect you from unnecessary repairs, overcharging, and poor workmanship.
What we do:
Before repairs start, we perform a pre-repair inspection to confirm what’s actually wrong and whether the recommended repairs are justified. After the work is finished, our post-repair inspection checks that the job was done correctly, all parts were replaced as claimed, and no new issues were created in the process.
What you get:
A clear, easy-to-understand report with photos and notes about your vehicle’s condition before and after the repair. You’ll know exactly what was fixed, what wasn’t, and whether the shop’s work meets industry standards.
Why it matters:
Too many people pay for repairs they don’t really need or accept poor-quality work without realizing it. Our independent inspection gives you peace of mind — knowing your vehicle was serviced honestly, safely, and correctly.
What Clients Say
Get in Touch Today
Contact Us
Have a question or need to schedule a service? Reach out to us today!
